Managing Work Orders
- Use the Facilities AI Assistant
- Use AI email ticketing
- Use the Knowledge Base
- Follett Software Ops app
- Manage business hours
- Run an SLA Report
- Manage service level agreements
- Utilizing Previous / Next Buttons for Requests (Work Orders)
- How to Create and Manage Charges
- Enabling Walkthrough Mode for Submitting Work Orders
- Viewing a Work Order History
- Canned Responses
- Merging Work Orders
- Creating, Responding to and Managing Satisfaction Surveys in ML Work Orders
- Editing a Work Order
- Completing Work Orders
- Assigning Work Orders
- Search For A Work Order
- Responding To A Work Order Request
- Add additional users to be notified about the work order
- Bulk Approve and Assign Work Orders
- Utilizing the Manage Work Orders Page
- Work Orders Help
- Chart Report
- Mass Updating Work Orders
- Change a request status to On Hold
- Approve and Assign Work Orders
- Re-Open a Work Order
- Add an Internal Note to a Work Order
- Change the Status of a Work Order and Save a Note