Users with permission to Edit WOs will have the ability to adjust work orders based on what building they're assigned to.
1. Go to Work Orders > View All Work Orders from the left-side navigation menu.
2. Click on the Work Order ID you would like to Edit.
3. Click the Edit Button.
Note: If you do not see this button at the top right, you do NOT have permission to edit this work order.
4. Modify the fields you would like to change.
5. Click Save.
Editing Request Category field (Only Applicable if request type of the request has Walkthrough Mode toggled on)
-
In the Edit Request Page, Select the "Change Category Link
- A Pop up will display with all available request categories to choose from
- Select the request category you are looking to update the request to
- Select Save
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Select "Ok"
- NOTE: Custom Fields are associated with Request Categories. So changing Request Categories could change which custom fields display on the request form.
- The New Request Category is now associated to this request
- Select Save on the Edit Request Page to save your update!
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