Use the Facilities AI Assistant – ML Work Orders

The Facilities AI Assistant answers product-focused questions, such as how many requests are open or how many assets are checked out.

Note: To access the assistant, an administrator must grant you the AI Assistant Access permission. The assistant honors your existing permissions. For example, if you have access to assets at the high school and ask a question about the elementary school, the assistant does not provide an answer.

With the permission enabled, your assistant appears on any page in Work Orders.

AI Assistant icon circled in red.

How it works

Step 1: Enter a prompt.

Type your question or request in everyday language or select a pre-built prompt to get started.

Your assistant can answer questions about your request, asset, inventory, preventative maintenance, vendor, user, and location data.

Note: The assistant cannot create, edit, or delete records.

Step 2: Review the response.

Responses can include quick insights for simple inquiries, and more detailed data for complex requests.

Step 3: Continue the conversation.

If you need more specific information or have follow-up questions, keep the conversation going by asking another question or refining your prompt.