New Jamf Pro Integration
ML Work Orders Jamf Pro Integration makes it easy to sync Apple device data into ML Work Orders, so IT teams can seamlessly manage and begin to track work order history on their Apple devices.
Some Quick Facts:
- This is a one-way sync into ML Work Orders. We are not currently updating information in Jamf Pro.
- Nightly Data Refreshes, So you don't have to worry about stale data.
Field Mapping Tab:
Customize how you would like to name your devices in ML Work Orders
Location Mapping Tab:
See all Jamf Pro buildings listed automatically and begin to map each Jamf Building to a ML Work Order Location (Building + Space)
Sync Data Tab:
Begin syncing over your device data via your smart and static groups!
Jamf Pro Field Display:
In addition, we are displaying the remaining Jamf Pro fields in the program via an Apple icon () on our View All Assets Page and our Asset Detail page.
To learn more about this integration, please click HERE
Satisfaction Survey
ML Work Orders is introducing a Satisfaction Survey so that you can collect requestor feedback, identify areas of improvement, and ensure positive experiences for building occupants.
Create your survey by customizing the survey settings and question text to best fit your needs
The satisfaction surveys will be included in completed/closed work order emails to the requestor only. Here is a sample image of how this can be displayed in your work order complete/closed emails.
Collect feedback and begin to analyze trend data!
To learn more about this feature, please click HERE
Asset Detail Page, Field-Specific Editing Updates
Making your edit experience for assets is a high priority for us. With this update, you can now perform field-specific editing on many more fields for your asset.
We also updated the UI on this page to remove the pencil icons for editing, and to include a blue background hoverover to indicate if the field is editable.
We also included an "i" icon for the remaining fields that are not editable and they explain why those fields are not editable.
You can also add images to assets right from the detail page!
To learn more about this feature, please click HERE
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