Tom Rauscher

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Activity overview

Latest activity by Tom Rauscher
  • Tom Rauscher created an article,

    Troubleshooting Active Directory: Unable to establish a connection

    While configuring the Active Directory Integration with ML Work Orders, there are several possible reasons you may have trouble establishing a connection between ML Work Orders and your Active Dire...

  • Tom Rauscher created an article,

    Troubleshooting Active Directory: Determining what filters to use to import users

    While configuring the Active Directory Integration with ML Work Orders, you will want to determine the appropriate filters to use in order to import your users. If you are having trouble determinin...

  • Tom Rauscher created an article,

    Add Labor - Quick View

    ML Work Orders allows you to add Labor on individual work orders or directly from the Add Labor page. To use the Add Labor (quick view) option, you will want to take the following steps:   1. Selec...

  • Tom Rauscher created an article,

    ML Work Orders™ Active Directory Integration

      IMPORTANT! Because of the technical knowledge required, your district’s IT administrator (or someone with a similar role) will most likely need to perform the first two procedures. ML Work Orders...

  • Tom Rauscher created an article,

    Manage General Settings

    ML Work Orders™ Users with Administrative Permissions have the ability to Manage District Settings.    The page has been broken up into sections based on how the settings affect the system.   Gener...

  • Tom Rauscher created an article,

    Manage Roles And Permissions

    ML Work Orders™ uses a series of Roles which contain specific Permissions to determine what aspects of the system a user can access and what they can do.  Each district can create custom names of t...

  • Tom Rauscher created an article,

    Editing Your Profile

    ML Work Orders allows users to edit their profile at any time.   Updating your profile is as easy as following the steps :   1) Log in and select your name at the top right of the page, and click "...

  • Tom Rauscher created an article,

    Set A Default Space For All Work Orders

    ML Work Orders™ allows users to set a Default Space for submitting Work Order requests.   For example, A staff member may want to default to the room that they primarily work out of. This way when ...

  • Tom Rauscher created an article,

    Manage Campus/Locations, Buildings, And Building Spaces

    ML Work Orders™ Users with Administrative Permissions have the ability to Manage Campuses/locations, Buildings, And Building Spaces.   Manage Campus/Locations:1. Select Settings > Setup Items > Ma...

  • Tom Rauscher created an article,

    Manage Purposes, Problem Types, And Budget Codes

    ML Work Orders™ Users with Administrative Permissions have the ability to Manage Purposes, Problem Types, And Budget Codes   Manage Purposes (Optional):   1. Select Settings > Setup Items > Manage ...