Stopino

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  • Enabling Walkthrough Mode for Submitting Work Orders

    Quick Video of New Walkthrough ModeEnabling Walkthrough ModeWalkthrough mode allows you to create a step-by-step work order submission process, rather than having everything on one single page. To ...

  • ML Work Orders August 2024 Release Notes - 24.4 Release

    Work Order Updates Ability to Merge Work Orders Admins can easily centralize work order communication into a single work order for all redundant, duplicative work orders. Merging work orders to an ...

  • Viewing a Work Order History

    When viewing a work order, the history tab of the work order will track certain changes on the work order 1. Navigate to a Work Order 2. Select History Tab Note: The History tab tracks updates to ...

  • Canned Responses

    Canned Responses will appear as a menu option within the Work Orders Menu page. This page will be visible to users who have either of the following Work Order Permissions: Assign WO to Others ...

  • Merging Work Orders

    To Merge Work Orders, you will first need the administrative permission "Can Merge Work Orders". This permission can be found on Manage Users -> Edit User (Pencil Icon). This Article will cover: M...

  • ML Work Orders June 2024 Release Notes - 24.3 Release

    New Jamf Pro Integration ML Work Orders Jamf Pro Integration makes it easy to sync Apple device data into ML Work Orders, so IT teams can seamlessly manage and begin to track work order history on ...

  • Jamf Apple Device Integrations

      Please note, that this article covers BOTH Jamf Pro and Jamf School Integrations.   Below are some quick links to take you to specific areas in the article Jamf Pro Jamf School Creating Saved Fi...

  • Creating, Responding to and Managing Satisfaction Surveys in ML Work Orders

    To access our Manage Surveys page you will need the administrative permission "Manage Site Settings".   To navigate to Manage Surveys, on the left side menu, select Work Orders > Manage Surveys (se...

  • ML Work Orders April 2024 Release Notes - 24.2

    Asset Updates Ability to Audit Assets Audits in MLW will allow you to verify the location of Assets and easily update the location information of those assets so that asset location information is ...

  • Auditing Assets in Work Orders

    To perform asset Audits in Work Orders, you will need to make sure you have the Edit Asset Space asset permission within your role. Having that permission will allow you to see the "Perform Audit" ...