Managing Work Orders

ML Schedules Staff Training Video
Fri, Oct 25, 2019 at 11:02 AM
Change a Work Order to status On Hold.
1. When editing or responding to a Work Order, select the Put on Hold button. 2. Select an option explaining why you are putting the Work order on Hol...
Mon, Aug 9, 2021 at 8:40 AM
Approve and Assign Work Orders
ML Work Orders™ Administrators have the ability Approve and Assign Work Orders. To approve and assign work orders, select Work Orders > Pending My Ap...
Wed, Aug 26, 2020 at 3:42 PM
Re-Open a Work Order
ML Work Orders™ allows Admin users, users with Permission to Close, Complete, Approve on Behalf of Others and the user who declined or canceled the Work Ord...
Tue, May 5, 2020 at 4:17 PM
Add an Internal Note to a Work Order
ML Work Orders™ Admin users will have the ability to add an internal note to a Work Order. When entering a note on a Work Order request, there may be times ...
Tue, May 5, 2020 at 4:19 PM
Change the Status of a Work Order and Save a Note
ML Work Orders™ Admin users will have the ability to add a note and change the status of a work order simultaneously. For example, there may be times when y...
Thu, Feb 25, 2021 at 9:32 AM
Reroute a Work Order for Approval
Work orders can be rerouted for approval if you need to send the work order to a staff member that is not a part of the usual approval process. For example,...
Tue, May 5, 2020 at 9:27 PM
Viewing Work Orders on a Mobile Device
The work order listing page will display differently if you are viewing on a mobile device. Each work order will be color-coded by Priority and will display...
Tue, Sep 29, 2020 at 1:43 PM