Managing Work Orders

ML Schedules Staff Training Video
Fri, Oct 25, 2019 at 11:02 AM
Change a Work Order to status On Hold.
1. When editing or responding to a Work Order, select the Put on Hold button. 2. Select an option explaining why you are putting the Work order on Hol...
Mon, Aug 9, 2021 at 8:40 AM
Approve and Assign Work Orders
ML Work Orders™ Administrators have the ability Approve and Assign Work Orders. To approve and assign work orders: 1. Select Work Orders > Pending My...
Thu, Jul 14, 2022 at 9:24 AM
Re-Open a Work Order
ML Work Orders™ allows Admin users, users with Permission to Close, Complete, Approve on Behalf of Others and the user who declined or canceled the Work Ord...
Mon, Jun 27, 2022 at 7:47 AM
Add an Internal Note to a Work Order
ML Work Orders™ Admin users will have the ability to add an internal note to a Work Order. When entering a note on a Work Order request, there may be times ...
Mon, Feb 14, 2022 at 1:28 PM
Change the Status of a Work Order and Save a Note
ML Work Orders™ Admin users will have the ability to add a note and change the status of a work order simultaneously. For example, there may be times when y...
Thu, Feb 25, 2021 at 9:32 AM
Reroute a Work Order for Approval
Work orders can be rerouted for approval if you need to send the work order to a staff member that is not a part of the usual approval process. For example,...
Tue, May 5, 2020 at 9:27 PM
Viewing Work Orders on a Mobile Device
The work order listing page will display differently if you are viewing on a mobile device. Each work order will be color-coded by Priority and will display...
Fri, Apr 29, 2022 at 8:50 AM
Deleting a Work Order
Users with the admin permission "Can Delete Work Order" can delete work orders as long as labor hours, files, and transactions are not logged on t...
Mon, Jun 27, 2022 at 7:47 AM
Printing Work Orders
ML Work Orders allows users to print work orders with two different options: To Print, select the Actions drop-down at the top of the grid and choose  1. ...
Tue, Jul 19, 2022 at 8:07 AM