ML Work Orders™ Users with Administrative Permissions have the ability to Manage Request Types.


Manage Request Types:


1. Select Settings > Manage Request Types


The Manage My Request Types page will be displayed. 



2. Select the () Edit Icon to edit an existing Request Type.





Show space on the request form: having this checked will disable the Space field on the request form for this Request Type. 


Default "Send Email" Notes Checkbox On: Checking this off will default this checkbox to be checked on all WOs within this request type. 


Default "Internal" Notes Checkbox On: Checking this off will default this checkbox to be checked on all WOs within this request type. 


3. Select from the Field Section dropdown menu to add a section to the Request Form. Select the dynamic fields in which you would like to be displayed within the selected section.



4. Select the Save button and repeat step 3 for any new sections.

5. The added sections and associated fields will now be displayed on the form for the selected Request Type.




Making a Custom Field Required


1. Select Settings > Manage Request Types.


2. Select the () Edit Icon to edit an existing Request Type.


3. Select a New Section, or add a field by clicking into a blank area.




4. Once you have the field added, select the () button next to the section.




5. Select the () Edit Icon next to the field you want to be required.



6. Ensure the checkbox under “Required” is checked off, and click Save.




The custom field will now be required when filling out a Work Order. 




Related Article: Manage Dynamic Field Lists and Sections