FAQs

General FAQs
How do I retrieve a forgotten Login password? How do I change my password?
Thu, Nov 16, 2017 at 2:43 PM
Microsoft® Active Directory™ Software Integration FAQs Index
How does the district get the ML Schedules™ Software server’s IP address? Do we still need to add new users or are all Active Directory users allowed to...
Tue, Nov 21, 2017 at 10:12 AM
How Does The District Get The Ml Schedules™ Software Server’s Ip Address?
Have your District Admin contact your primary ML Schedules™ Software support representative directly via an email message or call to obtain the IP Address.
Wed, Nov 15, 2017 at 9:35 AM
Do We Still Need To Add New Users Or Are All Active Directory Users Allowed To View Automatically?
They can import all Users at any time using the Active Directory Import page when logged into ML Schedules™ Software.
Wed, Nov 15, 2017 at 9:40 AM
Do Users Login With Their Email Address, Or Just Their Active Directory Username?
A. Just their Active Directory username. The software will use the Active Directory password stored on the district’s server to validate the user’s login cre...
Wed, Nov 15, 2017 at 9:42 AM
Can We Use A Combination Of Active Directory Users And Non-active Directory Users Or Does Everyone Have To Be In Our Active Directory Database?
A. You can use a combination method: District staff should be Active Directory users. Community/non-staff accounts will be created using their e-mail a...
Wed, Nov 15, 2017 at 9:45 AM
After Active Directory Users Are Imported, How Are New Users Entered In The Future?
A. New users can be imported at any time. Run the import procedure again.  Note: You can also set up a daily sync to Active Directory to automatically p...
Tue, Feb 6, 2018 at 5:15 PM
When Attempting To Utilize LDAP (Secure LDAP), I Am Asked For A Certificate. What Kind Of Certificate Do I Need To Provide?
In order to utilize LDAPS, you will need to provide a server authentication certificate for your LDAP server so that it will permit our system to connect to...
Wed, Nov 15, 2017 at 9:48 AM
When Using LDAPS (Secure LDAP), Which Port Will Be Used?
If you are utilizing LDAPS (secure LDAP),  you will use port 636.
Wed, Nov 15, 2017 at 9:49 AM
What If I Forgot My Login Password?
1) Go to the ML Work Orders login page   2) Select Send Password Reminder. 3) Enter your E-mail address and select Submit.
Mon, Feb 5, 2018 at 4:19 PM