ML Work Orders™ Admin users will have the ability to add a note and change the request of a work order at the same time. For example, there may be times in which you would like to add a note and mark a work order as complete simultaneously.
1. Select the work order that you would like to add the note to by clicking the Work Order ID Button.
2) Enter the Note in the Notes text area.
3) Entering a note and then selecting an action button (Complete, On Hold, Cancel, Decline, Approve) will save the note to the work order and change the status of the work order at the same time. This will send associated users one email with both the updated notes and the status change. For example, if you want to add a note and complete the work order at the same time then you would enter the note in the text area and then select the Complete button.